SHIPPING POLICY

Company Information

Health Supplement Group Inc., operating under the brand name HairVantage.
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: info@hairvantage.co
Website: HairVantage.co

—

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email containing your tracking number and carrier information.
All orders are fulfilled and dispatched from our US fulfillment center located at: 3903 Castlewood Rd., Richmond, VA 23234, USA.

—

2. Shipping Coverage

HairVantage currently ships exclusively within the United States.
At this time, we do not offer international shipping.

—

3. Estimated Delivery Times

| Shipping Destination | Estimated Delivery Time |
|—|—|
| United States | 5–10 Business Days |

Delivery times are estimates only and may vary due to carrier delays, weather conditions, high order volumes, or other unforeseen circumstances.

—

4. Shipping Costs

Shipping rates are calculated during checkout based on the selected shipping method and delivery location.
HairVantage may periodically offer free shipping promotions, which will be clearly displayed on the website.
All prices are in US Dollars and do not include applicable state or local taxes, which will be calculated at checkout.

—

5. Carriers

Orders are shipped via major US carriers including USPS, UPS, and FedEx.
Carrier selection is based on delivery destination and order size.

—

6. Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.
You can use this tracking number to monitor your shipment progress directly on the carrier’s website.
Customers are responsible for monitoring shipment progress using the provided tracking information.

—

7. Lost or Delayed Packages

HairVantage is not responsible for delays caused by shipping carriers or circumstances beyond our control.
If your package appears lost or has not arrived within the estimated delivery window, please contact us within 30 days of the shipment date at info@hairvantage.co
Our team will work with the carrier to locate your package or arrange an appropriate resolution, including a replacement or refund where applicable.

—

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.
Health Supplement Group Inc. is not responsible for orders delivered to incorrectly entered addresses.
Additional shipping charges may apply if an order must be reshipped due to an address error.

—

9. Damaged Deliveries

If your order arrives damaged:
– Take clear photographs of the package and product
– Contact us within 7 days of delivery at info@hairvantage.co
– Include your order number and photos of the damage

Our team will review your request and provide an appropriate resolution.

—

10. Duties and Taxes

All orders shipped within the United States may be subject to applicable state and local taxes, which will be calculated and displayed at checkout.
No additional duties or customs fees apply to domestic US orders.

—

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Health Supplement Group Inc.
Brand: HairVantage
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: info@hairvantage.co
Website: HairVantage.co

—

*Last Updated: June 2026*